The Questions You’ve Always Wanted to Know About Your Nonprofit Board—with Mary Hiland

I got so much positive feedback on this interview with Mary Hiland back in February that I want to make sure you saw this episode! 

I asked Mary a handful of the board related questions I always hear from the leaders I work with! The first one…Is it the board's responsibility to fundraise?

Mary is the Founder and President of Hiland Consulting, where she supports executive directors through mentoring and coaching. You can connect with her on LinkedIn here.

We covered a lot of ground, but I wanted to give you a snapshot of some of Mary’s words of wisdom that she sprinkled throughout our discussion—particularly surrounding the role of the board and its relationship with executive directors and other staff. 

Read below or WATCH the podcast episode on YouTube here.

 

[4:02] “I began to realize how little support there was out there for people to have effective boards, particularly for the executive directors, and there was a lot of ‘board bashing’ going on. Much of my experience was that the board members really want to do the right thing. They’re passionate about a mission. They just don’t know what to do.”

 

[10:20] “I think board members have the responsibility to not just fundraise, but to build relationships, to build social capital for the organization. Social capital is the asset you have by virtue of your relationship.”

 

[22:06] “Boards need to understand that they’re leading an organization. And advancing the mission requires building a sustainable organization; not just doing programs.”

 

[27:05] “Be sensitive about what the job is [in respect to forming and leading committees]. Anytime you’re leading a group, you need to be a good facilitator, you need to be inclusive, and you need to realize it’s not about your agenda, it’s about the group’s success.”

 

[31:35] “I have never, in my entire career, heard of or worked with a nonprofit where board members were compensated just for being board members; just for showing up.”

 

[35:46] “You can’t represent anybody’s interests but the interests of your nonprofit. If you’re on the board, that’s the law. You can’t be loyal to another group. [...] One of the things I teach is to get the word ‘representative’ out of your mind, out of your mouth.”

 

[42:15] “One of your roles, as an executive, is in building your relationship with your board so you understand communication preferences. When you know individual board member preferences, yes, try to honor those, but also let the whole board know you don’t have the capacity to give reports nonstop.”

 

Again, here's that YouTube link. And for you apple podcast listeners, here's that link too


Whenever you’re ready, here are THREE things you can do next:

👣 Follow me on LinkedIn where I share the same lessons I teach my clients about attracting larger gen-ops dollars and adding 7-figures + to their bottom line. 

🍎 Read my GUIDE! THE TRUTH ABOUT GIVE/GETS :: Top 5 Reasons Your Board’s Give/Get Is Leaving Thousands (Sometimes Millions) on the Table. See how limiting board members to the Give/Get model restricts gifts and keeps your staff from reaching their full fundraising potential. Here to get it.

📈 Work with me to scale your org's revenue by 2-5X and fund your organization’s Strategic Plan // If you’re a business-minded CEO already raising MILLIONS but need to diversify revenue and secure more general-operating dollars to invest in growth, you can apply to work with me here.

Sherry Quam Taylor

Sherry Quam Taylor works with business-minded Nonprofit CEOs whose Strategic Plans require expansive budgets and larger amounts of general-operating revenue for growth. To become investment-level ready, Sherry helps leaders see their revenue potential and helps them see what may be blocking donors from giving in this way. Sherry’s clients know how to attract larger donors by solving the funding challenges at the root of the issue.

As a result of learning her methodology, Sherry’s clients become sustainable, diversify revenue, and know how to add significant amounts gen-ops revenue to their budgets. But mostly, their development departments and board have transformed into high-ROI revenue generators – aligning their hours with relational dollars and set free from the limitations of transactional fundraising.

Sherry attributes the success of her business to her passion for modeling radical confidence to the future CEOs in her house - her two college-aged daughters.

https://www.QuamTaylor.com
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